Healthcare Provider Enhances Security

As more and more data is stored in the cloud, healthcare data security has become increasingly important. In light of this, a regional healthcare provider partnered with Advizex to strengthen its privileged access management system. This case study examines how Advizex used its expertise and strategic partnerships to deliver a solution comprehensive enough to provide the required security while meeting the client's exacting needs. 

Challenge

The client was a prominent healthcare system in the Midwest. It serves six counties through a network of over 300 physicians, working across multiple care centers. Management wanted to enhance the security around the company’s privileged user accounts. The organization provides advanced medical services, including open-heart surgery, trauma care, and comprehensive cancer treatments. It required a robust security solution to protect its administrative access points, with a specific focus on domain admins, service accounts, and local admin accounts. 

Solution Approach

Advizex's team, led by Account Executive Aaron Harold and Solution Architect Eric Anderson, leveraged its longstanding relationship with the healthcare provider and took a consultative approach to address the security challenges. From March to September 2024, the Advizex team worked closely with the client to understand its needs and current operations so it could find the perfect security solution. Advizex demonstrated its commitment to transparency and customer success with the help of its strategic partner, CyberArk. The team:

1. Facilitated detailed demonstrations with CyberArk's sales team
2. Arranged comparative presentations with alternative provider Dilenea
3. Provided expert guidance to help the client make an informed decision

The final solution centered on CyberArk's privileged access management (PAM) platform. The platform was chosen for its comprehensive feature set and healthcare-specific security features.
The final implementation provided the client with:

• Advanced password vaulting for secure credential management
• Comprehensive session monitoring and recording
• Granular access control policies
• Multi-factor authentication integration
• Robust audit and reporting capabilities
• Automated privileged account discovery
• Behavioral analytics and threat detection

Results

The partnership was a resounding success, resulting in a three-year contract valued at $179,250. It delivered a security solution that met all of the client's requirements while providing the flexibility needed in a dynamic healthcare environment. Advizex’s work strengthened the organization's security posture through:

• Enhanced protection of privileged access points
• Improved audit and compliance capabilities
• Streamlined access management workflows
• Advanced threat detection and prevention
• Comprehensive security monitoring

Why Advizex?

Throughout the six-month implementation of this solution, Advizex demonstrated a number of its strengths. These include:

• Deep healthcare industry expertise
• Strong vendor partnerships and solution knowledge
• Commitment to customer education and informed decision-making
• Proven track record in security implementations
• Dedicated team approach to complex projects

The successful completion of this project illustrates Advizex’s ability to leverage its extensive experience in healthcare IT security and its strong relationship with technology partners to deliver stellar results for its clients. The Advizex team provided the client organization with comprehensive solution comparisons and expert guidance to help it navigate the complex security decisions that had to be made. The result was a solution that perfectly met the needs and objectives of the client.