In Healthcare, Virtustream Cloud Services Make the Most of Epic

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Most people would guess the most expensive square footage in a hospital is where highly advanced medical activities happen. Intensive care units. Emergency rooms. Maybe the surgical floors.

It’s the datacenter.

The datacenter houses all the hardware and applications necessary to run a healthcare provider’s business operations and administer those highly advanced medical activities. Multiple staff members with varying degrees of technical proficiencies are needed to manage such facilities. For a healthcare provider, as is the case for all sophisticated organizations, the datacenter can be taxing and complex to manage.

And the larger the datacenter, the larger the costs in not only money but also in time. Training IT staff to be on the cusp of technology innovation can be a full-time endeavor for a larger organization like a healthcare system.

It comes as no surprise, then, that when healthcare providers look to be more agile and cost efficient, the datacenter commands their attention.

To strive toward more IT flexibility, agility and operational efficiencies, we’ve seen two movements in the last couple of years. One is toward bringing on a managed services partner. This takes care of the need for 24/7/365 staffing requirements and the constant training requirements. By outsourcing IT management functions, internal IT staff become free to focus on higher-level innovations. Advizex and Virtustream, for instance, both offer experienced managed services for many healthcare IT organizations, and the return on investment is undeniable.

The second movement, of course, is toward cloud, or infrastructure as a service.

And that’s where Virtustream comes in.

HPE Logo
Most people would guess the most expensive square footage in a hospital is where highly advanced medical activities happen. Intensive care units. Emergency rooms. Maybe the surgical floors.

It’s the datacenter.

The datacenter houses all the hardware and applications necessary to run a healthcare provider’s business operations and administer those highly advanced medical activities. Multiple staff members with varying degrees of technical proficiencies are needed to manage such facilities. For a healthcare provider, as is the case for all sophisticated organizations, the datacenter can be taxing and complex to manage.

And the larger the datacenter, the larger the costs in not only money but also in time. Training IT staff to be on the cusp of technology innovation can be a full-time endeavor for a larger organization like a healthcare system.

It comes as no surprise, then, that when healthcare providers look to be more agile and cost efficient, the datacenter commands their attention.

To strive toward more IT flexibility, agility and operational efficiencies, we’ve seen two movements in the last couple of years. One is toward bringing on a managed services partner. This takes care of the need for 24/7/365 staffing requirements and the constant training requirements. By outsourcing IT management functions, internal IT staff become free to focus on higher-level innovations. Advizex and Virtustream, for instance, both offer experienced managed services for many healthcare IT organizations, and the return on investment is undeniable.

The second movement, of course, is toward cloud, or infrastructure as a service.

And that’s where Virtustream comes in.

HPE Logo

Healthcare’s Cloud-First Perspective

Now that the pandemic-driven urgency has slowed, healthcare providers are taking a step back to review their IT operations holistically. Their growing comfort level with the cloud opens even more ways to improve efficiencies across the board. This includes their electronic health record (EHR) applications. For us, we’re talking specifically about Epic.

Since 2019, Epic has become the nation’s leading electronic health record application, holding a slight edge over its nearest competitor. By migrating their Epic EHR application to the cloud, healthcare providers can tap into the many benefits of cloud for one of their most mission-critical applications. This alleviates the IT team of the day-to-day requirements of managing the infrastructure and application and gives them the freedom to focus more on projects and initiatives designed to elevate the provider’s overall patient care experience.

Healthcare’s Cloud-First Perspective

Now that the pandemic-driven urgency has slowed, healthcare providers are taking a step back to review their IT operations holistically. Their growing comfort level with the cloud opens even more ways to improve efficiencies across the board. This includes their electronic health record (EHR) applications. For us, we’re talking specifically about Epic.

Since 2019, Epic has become the nation’s leading electronic health record application, holding a slight edge over its nearest competitor. By migrating their Epic EHR application to the cloud, healthcare providers can tap into the many benefits of cloud for one of their most mission-critical applications. This alleviates the IT team of the day-to-day requirements of managing the infrastructure and application and gives them the freedom to focus more on projects and initiatives designed to elevate the provider’s overall patient care experience.

Why Healthcare Providers are Choosing Virtustream Healthcare Cloud for Epic EHR

Virtustream offers industry-specific clouds, each designed to meet specific goals. For the healthcare industry, Virtustream designed a cloud solution specifically to meet healthcare compliance requirements and to host and manage the Epic electronic health record application. It meets Epic’s stringent application and performance requirements — and offers much more, because it was built to be an enterprise-class, mission-critical superior option.

There are several benefits the Virtustream Healthcare Cloud solution brings to the table. For example, because we also have a separate enterprise cloud, we’re able to host applications that are ancillary to Epic. Through our proprietary portals, we’re able to then provide IT organizations a holistic view of all their workloads running on multiple clouds.

Why Healthcare Providers are Choosing Virtustream Healthcare Cloud for Epic EHR

Virtustream offers industry-specific clouds, each designed to meet specific goals. For the healthcare industry, Virtustream designed a cloud solution specifically to meet healthcare compliance requirements and to host and manage the Epic electronic health record application. It meets Epic’s stringent application and performance requirements — and offers much more, because it was built to be an enterprise-class, mission-critical superior option.

There are several benefits the Virtustream Healthcare Cloud solution brings to the table. For example, because we also have a separate enterprise cloud, we’re able to host applications that are ancillary to Epic. Through our proprietary portals, we’re able to then provide IT organizations a holistic view of all their workloads running on multiple clouds.

Why Healthcare Providers are Choosing Virtustream Healthcare Cloud for Epic EHR

Virtustream offers industry-specific clouds, each designed to meet specific goals. For the healthcare industry, Virtustream designed a cloud solution specifically to meet healthcare compliance requirements and to host and manage the Epic electronic health record application. It meets Epic’s stringent application and performance requirements — and offers much more, because it was built to be an enterprise-class, mission-critical superior option.

There are several benefits the Virtustream Healthcare Cloud solution brings to the table. For example, because we also have a separate enterprise cloud, we’re able to host applications that are ancillary to Epic. Through our proprietary portals, we’re able to then provide IT organizations a holistic view of all their workloads running on multiple clouds.
Other key benefits include:

  • Industry-leading availability service level agreements
  • Application performance service level agreements
  • HIPPA and HITRUST compliancy
  • HITRUST certification estimated completion spring 2022
  • Extended licensing options
  • Citrix support
  • VMware Horizon support

As a Dell Technologies business, our standard for deploying and scaling virtual desktops and apps is VMware Horizon. This allows us to extend licensing, so customers avoid paying double licensing fees when moving to the Virtustream Healthcare Cloud.

The key is to plan your Epic move into the cloud taking the entire healthcare organization into consideration. Only by looking at the business goals first can we achieve the progress necessary for success.

Average three-year cost of operations per 1000 employees with Virtustream Cloud

Virtustream and Advizex

Both Virtustream and Advizex have planned, implemented and managed cloud environments within healthcare organizations for decades. Our combined strategic, comprehensive expertise gives our healthcare clients a truly robust, adaptable, and reliable cloud solution — that fits into their overall business strategy.

Advizex already helps many healthcare organizations think through their entire IT strategy, helping solve challenges that don’t have to do with their EHR application but are nonetheless affected by the move into the cloud. Their insight into the IT structure and business organization is invaluable when it comes time to move an existing Epic application into the cloud or to migrate an organization from a different EHR application to Epic in the cloud.

Both Virtustream and Advizex continue to invest in people and technologies that support the healthcare industry’s fast growth and increasingly faster movement into the cloud. We’ve partnered to be able to leverage each other’s skillsets, making it easier for healthcare clients to solve their business challenges.

Examples of Virtustream in Action

For those providers already operating in the Virtustream cloud, adjusting to the pandemic-driven remote care model was much easier. Every two weeks, during the pandemic, Epic issued new patching requirements, pandemic protocols, predictive analytics, and more. The list of updates was extensive. Virtustream customers, however, weren’t burdened with keeping up, because Virtustream took care of the maintenance for them.

Because they didn’t need to focus on managing their Epic environment, they were able to maintain their attention on making progress on larger, more strategic projects. For example, one of Virtustream’s clients is a healthcare system with 14 hospitals and more than 18,000 employees. Not only were they able to go remote quickly, but they also implemented a new VoIP solution throughout their entire organization last year. All while actively adjusting to COVID-19 protocols and caring for COVID-19 patients. Another customer was able to implement a drone-delivery service to get pharmaceutical prescriptions where they needed to be as quickly as possible. They were able to create virtual intensive care units in spaces not physically designed to handle this kind of technology. These innovative technological advances literally saved lives, and they were made possible by the cloud’s agility, efficiency and reliability.

The pandemic wasn’t the only crisis facing some of our customers. Millions of people lost power during the Texas ice storm of February 2021, and one of Virtustream’s healthcare supply-chain customers was impacted. Many of the customer’s support staff were left without power and unable to access the Virtustream cloud to administer the system. However, because Virtustream has a robust and mature delivery organization, we were able to jump in and help them access their systems and critical data. It’s just how business is done at Virtustream.

In healthcare, the beauty of a digital transformation is in the end result, which is better patient care.

To read more about Virtustream, click here.