Unique IT Solutions Improve Patient Care and Outcomes

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In healthcare, hospitals in particular, IT solutions can impact the quality of care a patient receives and potentially change patient outcomes.

Healthcare institutions face unique challenges that add to the complexity of their IT solutions; it is important that their partners are as familiar as they are with these challenges. Rolta AdvizeX’s technology experts have experience in a variety of industries, including healthcare. When a prominent healthcare network was approaching both a major upgrade to their electronic medical record (EMR) software solution and the end of normal support on their existing infrastructure, they turned to Rolta AdvizeX for the expertise needed to build a solution that would modernize their data center.

Rolta AdvizeX and this healthcare network have worked together for 8 years. As a result, our solution architects were very familiar with their existing environment and the challenges they were facing with more than 400 physicians and other advance practice clinicians providing primary and specialized care to thousands of patients each year. The EMR upgrade required an expansion to their existing infrastructure, so it was a perfect opportunity to simplify their existing infrastructure with virtualization, a converged infrastructure, and simplified operations.

With these innovations, the healthcare network hoped to simplify their existing infrastructure, improve application performance, reduce operating costs, and shift the IT staff’s focus from day-to-day operations to strategic business goals. Rolta AdvizeX’s solution architects designed a solution that encompassed upgrading their EMR, upgrading from VMware vSphere® 5.5 to 6.0, implementing VMware vSphere with Operations Management™ (vSOM) as part of their overall architecture, and moving to a converged infrastructure.

The healthcare network was able to achieve all their goals with this data center refresh. By implementing vSOM and HPE ConvergedSystem 700 (CS700) the IT staff’s workload has been drastically reduced. Rolta AdvizeX was able to significantly reduce the data center’s footprint by consolidating the existing servers, which ultimately decreased the physical space needed to store the servers and the heating and cooling costs, thereby decreasing the healthcare network’s operational costs. Additionally, this focused seven-person IT team was able to shift their focus from just keeping the infrastructure running to developing solutions for their “customers” (physicians, clinicians, and administrators) at the hospital, thereby improving care for their patients.

This solution has been a success on all fronts.

VMware’s vSOM enabled the healthcare network’s IT team to have better insight into what is occurring within their environment, providing tools to monitor and analyze problems as they occur. This insight is critical now that almost all the healthcare network’s applications are virtualized.

The healthcare network continues to rely on Rolta AdvizeX’s expertise and brings them into meetings with other vendors to help make future plans and decisions as new upgrades and implementations are proposed. Rolta AdvizeX’s VMware expertise is unmatched as one of the select few companies worldwide that has three VMware Certified Design Expert (VCDX) professionals on staff.

To read more about this customer engagement, read the full case study here. To learn more about how we can help, contact your local Rolta AdvizeX representative or visit us online at advizex.com. ▪